Concentrix is a global business services company that specialises in providing customer engagement solutions, digital marketing, technology services, and business process outsourcing across various industries to enhance operational efficiency and improve customer experience.

Location

UK, EU & USA

Type

Multi-Site

Scale

5,000 + Headcount

global service provider

Innov8 began working with Concentrix in Belfast to help them reconfigure their Lanyon Place offices. The relationship went from strength to strength, and at a global level, Concentrix recognised the services levels offered to their Belfast site, and wanted to roll this out across their global sites.

A merger with Convergys added the fuel to the fire, and soon Innov8’s Belfast team were flying to Arizona, Slovenia, Bulgaria, Spain & Portugal to service the Concentrix teams there too.

Arizona, USA

Innov8 flew to Phoenix, Arizona to fit-out a floor in Concentrix’s Marketing suite, along with a custom boardroom, collaboration zones and privacy booths.

Michigan, USA

A contact Centre in Farmington, Detroit, MI – 600 Cubicles & Seats layout based on the a typical US Cube Systems fully connected & fully wired for power & data.

Madrid, Spain

Concentrix brought their bright and vibrant branding to Madrid. Concentrix has trusted us to bring their brand to life on a global scale. Concentrix bright branding is important to their culture and we have use their bright colours throughout all office spaces.

Porto, Portugal

Innov8’s design team worked with the Concentrix Site Team and Marketing Teams to deliver a site in Porto, Portugal for over 600 stations, various training suites and meeting rooms.

Varna, Bulgaria

Varna was one of the first European projects that Innov8 implemented for Concentrix which brought together Desking, Seating and Storage to set up a new 300 person contact centre on Bulgaria’s North Sea Coast.

Sofia, Bulgaria

Capital Fort in Sofia stands out over the capital’s skyline. Innov8 designed, supplied & installed a full package for Concentrix – desking, seating, acoustic panels, and personal storage lockers.

Bratislava, Slovakia

Innov8 was delighted to design and fit out the Concentrix office in Bratislava, Slovakia. The brief was to maintain their strong brand identity and for each workstation to have height adjustable tables for all staff.

Iconic regeneration

Concentrix Belfast began talks with Innov8 in 2015 in anticipation of outgrowing their current offices in Lanyon Place, Belfast.

Innov8 worked with the Concentrix team and their appointed architect, Isherwood & Ellis, to begin conceptualising their new proposed space, Maysfield.

The project involved a complete restoration and refurbishment of the old Maysfield Leisure Centre, adding in additional floors and facilities to accommodate the 1,800+ staff that were soon to be occupying their new workspace.

The project was installed in phases, with tight coordination with the appointed contractors, and handed over ahead of their opening in October 2016.


Contact Us

Get in touch to kick off your project today!

Address

384 Donegall Road, Belfast, Northern Ireland, BT12 6FY

Phone

+44 (0) 28 9023 8180

Email

hello@innov8office.com

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